Family History

Got Questions? Find the Answers

Recently, the leadership team of the Granite Family History Center were discussing ways for our patrons to receive individual assistance while they are working on their Family History at home. We look forward to the Granite Family History Center opening, and to have access to resources, both technological and human to help us, but while we wait, here are some resources that are available right now. This is an update of information posted to our blog in July of 2020.

In a Family Search blog post written by, Diane Sagers called: Online Genealogy Consultations with Family History Library Experts, she shared how anyone, worldwide, who needs help can receive assistance available through FamilySearch.org, regardless of location or research question. You can receive help by scheduling one-on-one online consultations, with experts from the Family History Library. Genealogical specialists can talk with guests in English and Spanish and will soon be available in other languages as well.

You can receive help in the following areas:

  • Online genealogy help for several countries
  • Help navigating Online Resources
  • Help accessing specific research groups
  • Assistance in learning how to do family history research

Using the FamilySearch Research Wiki, guests can schedule specific time slots in English or Spanish for their 20-minute online consultation.

In addition to these resources, don’t forget that you can talk to those in your own ward who are Temple and Family History consultants. You can find out who they are on LDS tools, and contact them to get the help you need. On Family Search, you can tap the (?) icon on the top of the page and it links to numerous resources and answers to common questions as well.

If you’re feeling stuck and need some direction in your research, or need help that you haven’t been able to find during this time of social isolation, here’s a chance to get the individual help you need. –Elaine Hardman